WE CARE.

Your Privacy, Intellectual Property and a genuinely safe, ethical and responsible way of working are incredibly important to us. This page explains our beliefs, guidelines and practices as well as the choices you can make about the way your information is collected and used and what you can expect. Please, do reach out if you have any questions or topics that you’d like to know more of or would like to understand a bit better.

SOCIAL RESPONSIBILITY & ETHICS

WE BELIEVE. FULL STOP.

(Our stance on Responsibility and Ethics is fully outlined in the Terms & Conditions. Yet, as these are written in Dutch – as Wilms & Co is a Dutch company abiding Dutch law – and we feel so strongly about this topic, the following is in English.)

We believe in doing the right thing, for society and environment. Where and when possible we will use sustainable alternatives for travel and material. Mental well-being and a safe working environment is incredibly important and are core pillars that Wilms & Co guarantees and expects. We are about setting and maintaining high bars respecting human rights, communities, beliefs and ideas.

And let’s be clear: we are known to – and even actively sought out to – challenge, play with and even downright provoke on all the topics above. Because we do this to empower, inspire and motivate employee development and organisational growth. Not by sticking to the rule book, but by breaking and re-writing it. All the while upholding our sincere belief that the world and all its communites in it are the most precious thing everyone should commit to.

INTELLECTUAL PROPERTY

CREDIT WHERE CREDIT IS DUE.

Intellectual Property is applicable to this website, it’s logo, visuals and all other content that is created by Wilms & Co and published on this website or similar outings. It is and remains property of Wilms & Co and is protected by copyright laws. Whereas content is used from third parties, we do our utmost best to screen for and block any copyright infringement, whether it is text or visuals such as pictures or logo’s. If you do see any, please know this was by no means intentional and upon your request we will act to validate and where relevant remove any content as soon as possible.

Links on his website may contain links to third­ party web sites or services that are not owned or controlled by Wilms & Co. So we have no control over and assume no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Wilms & Co shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Your access to and use of the website is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who access or use the website.  If you disagree with any part of the terms then please refrain from visiting the website.

Please contact us in writing if you have any questions or would want to change or correct any information we hold which you believe to be inaccurate in any way so we can correct it if necessary.

PRIVACY POLICY

WE REALISE YOU WANT TO FEEL SECURE WHEN YOU VISIT US.

DATA PROTECTION PRINCIPLES

We promise to follow the following data protection principles:

• Processing is lawful, fair, transparent. Our processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide you information regarding processing upon request.
• Processing is limited to the purpose. Our processing activities fit the purpose for which Personal Data was gathered.
• Processing is done with minimal data. We only gather and process the minimal amount of Personal Data required for any purpose.
• Processing is limited with a time period. We will not store your Personal Data for longer than needed.
• We will do our best to ensure the accuracy of data.
• We will do our best to ensure the integrity and confidentiality of data.

DATA SUBJECT’S RIGHTS

The Data Subject has the following rights:

• Right to information. You have the right to know whether your Personal Data is being processed, what data is gathered, from where it is obtained, and why and by whom it is processed.
• Right to access. You have the right to access the data collected from/about you, including your right to request and obtain a copy of your Personal Data gathered.
• Right to rectification. You have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
• Right to erasure. In certain circumstances you can request for your Personal Data to be erased from our records.
• Right to restrict processing. Where certain conditions apply, you have the right to restrict the processing of your Personal Data.
• Right to object to processing. In certain cases you have the right to object to processing of your Personal Data, for example in the case of direct marketing.
• Right to object to automated processing. You have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
• Right to data portability. You have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one processor to another.
• Right to lodge a complaint. In the event that we refuse your request under the Rights of Access,we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
• Right for the help of supervisory authority. You have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
• Right to withdraw consent. You have the right withdraw any given consent for processing of your Personal Data.

DATA WE GATHER

Information you have provided us with. This might be your e-mail address, name, billing address, home address, etc. This information is saved and is necessary for delivering you a product/service or to enhance your customer experience with us.

• We do not collect sensitive personal data through our website or for our services. If you provide this kind of data voluntarily, you can at all times ask how this is processed and if requested we will delete it, if we stored it all. We really have no argument nor reason to use and store sensitive information. That is simply not relevant for us, for the line of work we’re in, and not in your interest. However, it is good to be vigilant about this. And we advise you to do the same. We recommend that you do not provide any information that you consider sensitive unless you really think there is a specific reason for it. In that case, please let us know so we can be extra aware to safeguard that information.

HOW WE USE YOUR PERSONAL DATA

We use your Personal Data in order to enhance your customer experience; fulfil an obligation under law or contract; and provide our service to you. For example, providing you with other products and services that you have requested, providing you with promotional items at your request and communicating with you in relation to those products and services, communicating and interacting with you, and notifying you of changes to any services.

We use your Personal Data on legitimate grounds and/or with your consent. On the grounds of entering into a contract or fulfilling contractual obligations, we process your Personal Data for the following purposes:

• to identify you;
• to provide you a service or to send/offer you a product; and
• to communicate either for sales or invoicing.

On the grounds of legitimate interest, we process your Personal Data for the following purposes:

• to send you personalized offers;
• to administer our client base; and
• to conduct questionnaires concerning client satisfaction.

With your consent, we process your Personal Data for the following purposes:

• to send you newsletters and campaign offers; and
• for other purposes we have asked previously your consent for.

We process your Personal Data in order to fulfil obligation rising from law, and/or use your Personal Data for options provided by law. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but no longer than is absolutely necessary.

We do not share your personal data with strangers. Personal Data about you is, in some cases, provided to trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data only with trusted third-parties, and will only work with partners who are able to ensure adequate level of protection to your Personal Data.

We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

HOW WE SECURE YOUR DATA

Wilms & Co uses the service by Byte, detailed information on the security of data can be found at www.byte.nl/privacy-policy: We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data. We monitor our systems for possible vulnerabilities and attacks. We offer the use of a secure server. Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

COOKIES

Wilms & Co uses the service by Byte, detailed information on the use of cookies can be found at www.byte.nl/cookies: Cookies are used to track the use and performance of our website and services. A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. You can control your cookies at the browser level and you can remove cookies stored in your computer via your browser settings. We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

CONTACT INFORMATION

We are committed to safeguarding your privacy. Contact us if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy. Last modification was made Nov 14, 2021.

TERMINOLOGY

Personal Data: any information relating to an identified or identifiable natural person.

Processing: any operation or set of operations which is performed on Personal Data or on sets of Personal Data.

Data subject: a natural person whose Personal Data is being processed.

We/us: Wilms & Co

YOUR CONSENT

By using this website or/and our services, you consent to the processing of your Personal Data as described in this Privacy Policy. By using this website, engaging in correspondence, sharing information and/or using our services: you consent to the processing of your Personal Data as described in this Privacy Policy and to the Wilms & Co Terms of Service. Wilms & Co reserves the right, at our sole discretion, to modify both at any time. In case any conflict arises in any aspect of the Privacy Policy and/or Terms of Service  the Dutch Algemene Voorwaarden (Term of Service) prevail. As a Dutch entity Wilms & Co abides by Dutch law and its authorities (Autoriteit Persoonsgegevens).

CONFLICTS

WE ACT. FULL STOP.

It’s simple, under no circumstance do we promote or allow conflicts or corruption. A zero-tolerance policy is upheld regarding any act or attempt to bribe, informal (i.e. unregistered or untraceable) financial traffic or payments in full or in part, payments exceeding invoiced amounts, gained (financial) benefits from knowledge sharing or enforced compensations or favours to return, or personal or family conflicts of interests. Any act, conflict or attempt will be registered and notified to the relevant authorities and notified to all parties involved, even if this means termination of contracts.